Last updated: 18 October 2026
At Harris Pudding Co., we believe your personal information deserves the same care and attention as our puddings.
Whether you’re placing an order, getting in touch or simply browsing our website, we respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains what information we collect, how we use it, who we may share it with and your rights under UK data protection law.
1. Who we are
Harris Pudding Co. is a trading name of Harris Restaurant Consultants Ltd, a company registered in England and Wales.
Harris Restaurant Consultants Ltd is the data controller responsible for personal information collected through the Harris Pudding Co. website and our business activities.
Our contact details:
Harris Pudding Co.
Harris Restaurant Consultants Ltd
Presidents Quay House
72 St Katharines Way
London
E1W 1UF
Email: info@harrispuddingco.co.uk
Telephone: +44 (0) 7930 474 472
2. Information we collect
We may collect and process the following information when you interact with Harris Pudding Co.:
- Your name, email address and telephone number.
- Your billing or delivery address.
- Details of products ordered, quantities, order values and payment status.
- Payment references and relevant bank transaction information.
- Information you provide when contacting us by email, through our website or via social media.
- Your marketing preferences, including whether you have agreed to receive promotional emails.
- Technical information associated with your use of our website, including device information, browser type, approximate location, online identifiers and website activity, where collected by our website or its service providers.
We only collect information that is reasonably necessary for running our business, fulfilling orders, communicating with customers and improving our services.
3. How we use your information
We use personal information to:
- Respond to enquiries and provide customer service.
- Process, prepare and fulfil orders.
- Arrange collections and deliveries.
- Identify and reconcile customer payments.
- Maintain accurate business and accounting records.
- Communicate with customers about their purchases.
- Send promotional communications where permitted by law.
- Understand how visitors use our website and improve its content.
- Maintain the security and proper operation of our website.
- Comply with applicable legal and regulatory obligations.
We do not sell your personal information.
4. Our lawful basis for processing information
Under UK data protection law, we must have a lawful basis for using your personal information.
Depending on the circumstances, we rely on:
Contract: Where processing your information is necessary to fulfil an order or take steps you request before making a purchase.
Legal obligation: Where we are required to retain or process information to comply with tax, accounting or other legal requirements.
Legitimate interests: Where processing is reasonably necessary to administer our business, respond to general enquiries, provide customer service, prevent misuse or maintain website security, provided those interests are not overridden by your rights.
Consent: Where you have agreed to receive marketing communications or where consent is required for analytics, advertising cookies or other optional technologies.
Where we rely on consent, you may withdraw it at any time.
5. Customer orders and payments
For the 2026 Christmas season, orders are managed directly by Harris Pudding Co., and payments are accepted by bank transfer.
When you place an order, we record the information necessary to process and fulfil your purchase. This may include your name, contact details, delivery address, products ordered, order value and payment status.
We maintain these records in an Excel spreadsheet to help us manage production, payments, collections and deliveries.
When you pay by bank transfer, we may receive your name, payment reference, amount paid and other relevant transaction details through our banking arrangements.
We use payment information to identify payments, reconcile our accounts and meet our financial record-keeping obligations.
We do not collect or store payment card details through our website.
Access to customer order records is restricted to authorised individuals who need the information for legitimate business purposes.
6. Marketing communications
With your permission, we may contact you by email with news about Harris Pudding Co., including seasonal product availability, new products and information about future Christmas pudding orders.
When placing an order or making an enquiry, you may be offered the opportunity to subscribe to our marketing communications.
Agreeing to receive marketing is optional and will not affect your ability to purchase our products.
In certain circumstances, UK law also permits marketing similar products to existing customers without separate consent, provided the relevant legal conditions are met, including offering appropriate opportunities to opt out.
You can unsubscribe from marketing communications at any time by following the instructions in our emails or contacting info@harrispuddingco.co.uk.
We do not sell or share your contact details with third parties for their own marketing purposes.
7. Cookies and website analytics
Our website uses cookies and similar technologies to support its operation and, where enabled, understand how visitors use our content.
Some cookies are necessary for the website to function correctly. Others, including analytics and advertising cookies, are optional and require consent unless a relevant legal exception applies.
Google Analytics
We use, or intend to use, Google Analytics 4, a website analytics service provided by Google.
Google Analytics helps us understand how visitors find and interact with our website. Information collected may include pages visited, approximate geographical location, device type, website interactions and online identifiers.
We use this information to improve the website and understand which content is useful to visitors.
Google Ads
We may introduce Google Ads to promote Harris Pudding Co. and measure the effectiveness of our advertising campaigns.
If we activate advertising tracking, this may involve cookies or similar technologies used for conversion measurement and, potentially, advertising to previous website visitors.
We will update our website’s cookie information and consent settings to reflect the advertising technologies actually in use.
Your cookie choices
Where consent is required, optional analytics and advertising technologies will not be activated until you have provided it.
You will be able to accept or reject optional cookies and withdraw or change your consent through our website’s cookie preferences.
You can also control cookies through your browser settings.
Further information about Google’s privacy practices is available at:
https://policies.google.com/privacy
8. Sharing your information
We may share relevant personal information with trusted third parties where reasonably necessary to operate our business.
These may include:
- Postal, courier and delivery providers.
- Banking and payment service providers.
- Website hosting, email and technology service providers.
- Analytics and advertising providers, where their services are enabled.
- Accountants, professional advisers and other service providers supporting our business.
- Public authorities where disclosure is required by law.
We only share information necessary for the relevant purpose and take appropriate steps to ensure that personal information is handled securely.
We do not sell customer information to third parties.
9. How long we keep your information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including meeting legal, accounting and regulatory obligations.
Order and financial records may be retained for several years where required by applicable law.
General enquiries are retained for as long as reasonably necessary to respond and deal with any related matters.
Marketing information is retained while you remain subscribed, subject to periodic review and any records we reasonably need to maintain to respect an unsubscribe request.
When information is no longer required, we take reasonable steps to delete or securely dispose of it.
10. How we protect your information
We take reasonable technical and organisational measures to protect personal information from unauthorised access, accidental loss, misuse or disclosure.
These measures include restricting access to customer records, using appropriate account and device security, and taking care when sharing information with service providers.
Although we take reasonable precautions, no system for transmitting or storing information electronically can be guaranteed to be completely secure.
11. Your data protection rights
Under UK data protection law, you may have the right to:
- Access: Request a copy of the personal information we hold about you.
- Rectification: Ask us to correct inaccurate or incomplete information.
- Erasure: Request deletion of your information in certain circumstances.
- Restriction: Ask us to restrict how your information is processed.
- Data portability: Receive certain personal information in a portable format.
- Objection: Object to certain uses of your information, including processing based on legitimate interests.
- Withdrawal of consent: Withdraw consent where we rely on it to process your information.
You have the right to object at any time to the processing of your personal information for direct marketing.
These rights are subject to applicable legal conditions and exceptions.
To exercise your rights, please email info@harrispuddingco.co.uk.
We will respond in accordance with applicable data protection law, normally within one month of receiving a valid request.
If you are dissatisfied with how we handle your personal information, you may complain to the Information Commissioner’s Office (ICO).
Website: https://ico.org.uk
12. International transfers
Some of the third-party technology providers we use may process or store personal information outside the United Kingdom.
Where personal information is transferred internationally, we will ensure that the transfer complies with applicable UK data protection requirements, including the use of appropriate safeguards where required.
13. Third-party websites and social media
Our website may contain links to external websites and social media platforms, including Instagram and Facebook.
These services operate their own privacy policies and may collect information independently when you use them.
We encourage you to review their privacy information before providing personal details.
We are not responsible for the privacy practices of independently operated third-party websites.
14. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, technology or legal requirements.
Any updated version will be published on this page, together with its last updated date.
15. Contact us
If you have any questions about this Privacy Policy, how we use your information or your data protection rights, please contact:
Harris Pudding Co.
A trading name of Harris Restaurant Consultants Ltd
Presidents Quay House
72 St Katharines Way
London
E1W 1UF
Email: info@harrispuddingco.co.uk
Telephone: +44 (0) 7930 474 472